Social Media Marketing World -Part 1!

What do you get when you take 3,000 marketers and bring them to a conference in San Diego? Apparently a lot of fun and some great conversations. At least that has been my experience.  Starting off with a welcome party on the USS Midway and continuing today

Social media marketing world opening night uss midway
Opening Night on the USS Midway

with engaging sessions, my time in San Diego has been well spent. I’ve met marketers from around the globe and even some from back home. I am proud to say that Michiganders are well represented at SMMW both in number and in expertise.

The largest trend of this year’s conference is live video, in particular Facebook Live, Periscope, and SnapChat. Content Marketing as a whole has also been a popular topic of discussion. They aren’t just overarching discussions though, the speakers and attendees alike are focused on finding the meaningful and innovative ways to connect to fans and consumers. Live video can be a great tool for marketers, but as with most tools in this industry, you have to be able to identify your space in the field and connect to the audience in an authentic way.  As Brian Fanzo said today, “social video is about the conversation, not just the broadcast. ” Adam Rucker from Southwest Airlines had what I thought was a great example of this with his story about how Southwest used live video during Storm Jonas to take fliers behind the scenes at their command center and have the experts answer the questions of why flights were delayed. Instead of apology tweets and please be patient posts, Southwest was able to bring the meteorologist making the decisions to the fliers and explain in a coherent way why their flights had to be rerouted. Southwest delivered valuable information to their customers in an easy to consume format that would not have translated nearly as well in text form.

I also attended a session on personal branding by Guy Kawasaki that was not only informative, but also incredibly entertaining. The man is very good at what he does, but he has no filter. I actually loved that about him. It gave the session a relaxed and authentic feel. He had some great tips on establishing your personal brand and having an effective Guy Kawasaki Social Media Marketing Worldpresence online. I felt validated by a lot of his tips as they are things that I already do, but I also learned some new things I can try. One of my favorite moments may have been his explanation of how he deals with negative posters on his content. Instead of deleting them, he hides the comments, which on Facebook means that the poster and their network can still see the post but no one else can. That way, you receive the benefit of their engagement when Facebook’s algorithm looks at your content, but their negativity is not on display. Guy was a little more colorful in his explanation, but I’ll just show the picture of his slide as explanation.

How to deal with haters


Now, for possibly the top highlight of today, I met Gary Vaynerchuk aka Gary Vee aka the CEO of VaynerMedia. For those who are not in the  digital media world, Gary is an incredibly smart businessman who has made huge impacts in the world of digital marketing and most recently the growth of SnapChat. He is also completely unfiltered and unapologetic about it. His one on one session with Marcus Sheridan produced several very funny moments in addition to an insightful session. One of my favorite quotes was  in #AskGaryVeeanswer to how Gary feels about and if he worries about what happens when the channels that currently elevate his presence and brand are no longer on top. His response? “We are thinking about the platforms in the wrong way – they are here now and that is what matters.” His mindset is that while something is number 1 he is fine putting energy into it because it has a high return. When it no longer has that return, then he’ll stop. I think he is right, SnapChat, Instagram, Periscope, they may not last forever, but right now if that is where your audience is then don’t be afraid to go after them!

The final event for today is a cruise around the harbor on a yacht, which is what I am heading off to now. Be sure to check back tomorrow for that recap and more from the conference!


Goodnight All!





Adobe Summit 2016

Vegas Baby! Adobe Summit 2016


Hello from Las Vegas! Coming to you from the beautiful Palazzo Hotel, the last few days have been quite a ride. I can now say that I have been in the same room with George Clooney, Donny Osmond, and Abby Wambach. Along of course with many other very intelligent and influential people (but come on, George Clooney? <3). This conference has been cool for a lot of reasons, from the practical applications to my job and seeing George Clooney, to the less tangible but maybe more important impact and motivation of seeing and listening to people who are truly passionate about they do and what they have been able to accomplish. I have big goals, and I have talked about them in previous posts, but what I have only mentioned in passing or perhaps skipped on is the the pressure I place on myself and the doubts that sometimes creep into my mind. This is true both in school and in the professional world. I don’t want to just be good at my job or get decent grades in school. I want to excel and I want to climb to the levels that those who inspire me have reached. Two speakers in particular today touched on those motivations. The first was Abby Wambach Adobe SummitAbby Wambach, who should really come as no surprise as an inspiration for achieving goals. However, it wasn’t her accomplishments on the field that struck me, it was her desire to have a real impact on the world outside of soccer. She has undoubtedly already made a huge impact, in particular on young girls who see her as the example of making dreams come true and being a strong, independent woman; but she wants to do more and impact more big issues that are facing our world. Her quote today was, “I am willing to do the work, and I am not scared.” She isn’t afraid of doing the work, but more than that she is not afraid of it being hard. As someone who is also willing to do the work and is not afraid of it being hard, my question would be is she afraid to fail? It isn’t something I like to admit, but there are times that I fear failing to accomplish goals and fear falling short of my ambitions. Sure, you can always, and should always, learn from failing, but that doesn’t make it any less challenging to face or somewhat disheartening when it happens. I put a large amount of pressure on myself to accomplish and I do not like to think about the possibility of not accomplishing what I set out to do. I think that is true of most people and it is one of the reasons for this blog, to talk about the fact that those fears exist and how you learn from them and push through them.

The second speaker that really struck me was a bit more of a surprise. Richard Dickson is the COO of Mattel, also known as the creators of Barbie and Hot Wheels. His talk was much more marketing and brand centric, but at at conference where the theme was experience and storytelling, he stood out. Not only did he present a great story about Mattel, how they lost their way, and how they’re reconnecting, but he made me, and I believe many in the audience, reconnect to their memories of playing with these toys. Barbie and her recent transformations were heavily featured as an example of how Mattel wants to be an innovation and imagination company and that they had to disrupt the world they had created, without completely reinventing the Barbie brand. Where Abby was inspirational from her accomplishments and motivation as a person, Mattel was thought provoking in how a brand maintains its authenticity through a storied history and how it can find its way back if it goes astray. I think it was one of the best talks so far (though Clooney’s section scores high because he is George Clooney and his hilarious in person)

More later!


On the way home, unfortunately waiting for a delayed flight,  but I suppose that gives me time to recap for you. The last few days have been an exciting, exhausting, and awesome Adobe Summit 2016whirlwind.The Summit gave me a lot to think about as I develop content and strategies in my professional career. It also gave me a lot to think about to think about in terms of my own goals and accomplishments. I listened to and spoke with  some of the best in my field and in others, and it served to strengthen my resolve to be one of the best at what I do. The theme of this summit was creating experiences for consumers, not just content, and I have to say, Adobe did a good job in creating the full experience for their customers as this summit. They showcased heir technologies in effective ways while getting attendees to really think about not only how to incorporate Adobe products, but on how to be a better marketer. Sure, they were trying to sell software and grow their business, why else would you make an investment to host 10,000 people, but they were also contributing to making markers better in the face of a changing consumer landscape.

Throughout Summit I also made some great connections who I plan to stay in touch with and even meet with soon. Some were Michigan based, others were not. One of them is the CEO of a drone company who I will be visiting when I am out in San Diego next month. It should be an exciting trip.

I will leave you with a few of my favorite highlights of Summit and Las Vegas. If you would like a more complete view of my trip, check out my Twitter, KJacoby26, to see all the sessions I live tweeted from.


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Brand Storytelling – Article by Mitch Duckler

Happy Monday everyone. I hope you’ve been able to check out and enjoy my Monday Motivation post. I needed a little extra motivation to get out of my nice warm bed this morning.

I know this blog is dedicated to surviving grad school while working, but I came across an article that I really enjoyed and I thought I’d share it for anyone who works with brands and in particular marketing. The article is written by Mitch Duckler, a strategic consultant from Chicago. He examines not only the shift from one way communication marketing to the two way conversation that has emerged between brands and consumers in recent years, but how brands can do it effectively and why they need to do it. The article is a little longer than your typical marketing blog post, but it is worth the read. If you have a chance, click the link, take a look, and leave a comment or Tweet me (@KJacoby26) letting me know what you think.


That’s all for now!